Flex Drive Terms & Conditions
- Minimum rental period is 1 month.
- The renter will be asked to pay in advance for the 1st rental month along with a deposit of 2 monthly payments.
- The deposit will only be refunded If the rental is terminated after a continuous period of 18 months.
- The monthly rental period begins at the date of the vehicle pick-up and is renewed on a monthly basis, after the successful pre-payment. If a monthly payment fails, the renter has to return the car within 24 hours.
- The renter has the right to terminate the rental at any point. Please note that all rates applicable for this program have been calculated on a monthly basis. No adjustment in price will be made for vehicles returned earlier than the original monthly date.
Cancellation / No show policy
- If the customer cancels the reservation up to 7 days before the pick-up date, the full amount (monthly rental and advance payment) will be refunded.
- A cancellation charge of €40 + VAT applies when a reservation is cancelled within 7 days of pickup. The same charge applies if at the time of pick up the customer is not qualified to rent a car (e.g. due to age restrictions/invalid driving license).
- If the customer fails to show up for the vehicle pick-up without prior notice, Hertz will refund the prepaid amount, reduced by the no show fee of €50 plus VAT.